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Exchange Policy – 
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At MumPlace, we understand that sometimes you may need to exchange or return a product. We strive to provide a hassle-free experience for our customers, ensuring your satisfaction with every purchase.
- Ensure that the item is in its original condition, unworn or unused, with all tags attached.
- Contact us at MumPlace@grohubsolutions.com to initiate the exchange process.
- Once your exchange request is approved, we will provide you with a return shipping label and instructions on how to send the item back to us.
- Upon receiving the returned item, we will process your exchange and ship the new item to you as soon as possible.
Please note that exchanges are subject to availability. If the requested item is out of stock, we will provide you with alternative options or issue a refund.
Return Policy
If you need to return an item for a refund, please adhere to the following guidelines:
- Ensure that the item is in its original condition, unworn or unused, with all tags attached.
- Contact us at littleminors@grohubsolutions.com to initiate the return process.
- Once your return request is approved, we will provide you with a return shipping label and instructions on how to send the item back to us.
- Upon receiving the returned item, we will inspect it to ensure that it meets the return criteria.
- If the return is approved, we will process your refund within 10 business days and notify you via email.
Please note that certain items are non-returnable, such as perishable goods, custom products, and personal care goods. Additionally, sale items and gift cards are not eligible for returns.
If you have any questions or concerns regarding our exchange and return policy, please don't hesitate to contact us at littleminors@grohubsolutions.com. We are here to assist you and ensure your satisfaction.